At Bibbins Loc Bar, we prioritize our customers' satisfaction. However, due to sanitary reasons, we are currently unable to offer returns or exchanges. Please carefully read the instructions on the label and our website before using our products to ensure proper application.

Please note that Bibbins Loc Bar is not responsible for any lost, damaged, or stolen orders. Any customer errors, such as incorrect addresses or refused/undeliverable orders, are the customer's responsibility. If you encounter any issues, please get in touch with USPS/UPS with any questions or concerns once you have received your tracking information.

Orders are processed within 1-4 business days from the time of purchase and are shipped accordingly. If you need to cancel an order, please email us at bibbinsbeautybar@gmail.com as soon as possible. We will do our best to accommodate your request, but please note that orders for items that have already been shipped cannot be canceled.

We regret to inform you that we cannot provide returns or refunds once an order has been placed. This policy is strictly enforced and not open to negotiation. By placing an order, you acknowledge your understanding and acceptance of this policy. If you are making a pre-order purchase, please note that the item may take some time to arrive. For any inquiries or concerns, please contact us directly at 504- 913-0401 or email us at bibbinsbeautybar@gmail.com. Thank you for your understanding.